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Company Culture

Company

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What started out as just an idea among a few physicians has grown to include more than 30 physicians, with specialties in internal and family medicine. We bring a community-minded focus and a dedication to enhancing the way we provide the healthcare experience.

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We have more than 200 team members who all bring a personal touch to the medical care we provide. Employees at all of our sites use the same customer-focused approach, combining professional expertise with an attitude of appreciation for both our patient and other healthcare providers as “customers.”

 

Culture

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Our team is dedicated to delivering individualized care and excellent service at every level. Each member of our team is dedicated to our Brand Promise to our customers:

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At Primemed Medical Group we offer a variety of health services in a comfortable, patient-friendly environment. Our customer-centric culture is focused on exceeding the expectations of our patients and their family members as well as referring physicians. We pledge to put our patients first in everything that we do. Our team members will use their expertise to care for our customers as individuals as we create a remarkable experience that is seamless and easy to use at every touch point.

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Mission and Vision Statement

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We are committed to the care and improvement of human life. In recognition of that commitment, we strive to deliver high quality, cost effective healthcare in the communities we serve.

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In pursuit of our mission, we believe the following value statements are essential and timeless:

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  • We recognize and affirm the unique and intrinsic worth of each individual.

  • We treat all those we serve with compassion and kindness.

  • We act with absolute honesty, integrity, and fairness in the way we conduct our business and the way we live our lives.

  • We trust our colleagues as valuable members of our healthcare team and pledge to treat one another with loyalty, respect and dignity.

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